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Tag: AI customer service banks

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Generative AI Adoption in Banking — How RBI’s 46% Efficiency Boost Estimate Could Reshape Indian Finance

When the Reserve Bank of India (RBI) releases a forecast, the financial sector pays attention. Recently, RBI stated that Generative AI (GenAI) could boost efficiency in Indian banking by as much as 46% in the coming years. At first glance, that might sound like just another big tech number — something you hear at a […]

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